[android-developers] How to diagnose a force close remotely?

Hi,

I have a customer who upgraded his app (that I wrote and publish) and
now it's force closing immediately upon launch. There is critical
payroll data contained within the app so it's important that we are
able to recover the data.

If I could see the output of the log (as from logcat), I'm sure I
could diagnose the problem, but the user is not technical and cannot
use a shell. Is there a way to access the user's log from within the
phone? Or can someone recommend a better approach?

Thanks!

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