[android-developers] Re: New Android Market Client Update

On Dec 11, 4:34 am, webmonkey <webmonke...@gmail.com> wrote:
> My issue is that all the changes are cosmetic. After 2 years they
> still haven't improved the actual buying experience for users. Orders
> are declined, downloads won't start, and users have no idea what to
> do.
>

Yep. My thoughts exactly.

I can't for the life of me figure out why they give people seven days
to update their credit card info. I don't even know what users see in
this situation, but they are obviously uninformed.

Later on, I will get mail from them saying they bought my app and have
been trying to download it for five days, and the Market is in some
sort of infinite loop.

Does the Market get the fact that not everyone checks their gmail
account? Many had to sign up for one just to activate their phone;
doesn't mean they want to use it.

Just decline the transaction already. You are going to decline it in
seven days anyway.

The very first time I bought something from Google Checkout, I
wondered why I never got a tracking number. Months later, I found a
bunch of emails at this gmail account that I'd pretty much just
reserved for future use. I hadn't given the address to anybody, so I
only expected spam. There were the tracking numbers.

That's what users are going through in their Market transactions, and
it's not getting better.

Nathan

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