[android-developers] Re: User cannot install an update

That's pretty simple. If they have problems with the installing, updating, launching, downloading, uninstalling or (my favorite) the icon has disappeared, it's not your problem, it's an Android issue. 99.9% of those problems can be simply solved by rebooting or by uninstalling and reinstalling.  The rest are going to be oddities that affect only a very few and unless you have the actual device in your hands, probably unsolvable.

-John Coryat

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