[android-developers] Re: Rating Hijacking !

Well for low or normal rated app this can be only half bad or good.

For very high rated apps the result is catastrophic when a 4.9 rating 5 star rating is the only way to get known over competition this change that generate lot's of false rating is just killing some apps.

Google have to do something quick because the effects of this are really important and the more they wait the more it will impact some devs :(

On Sunday, December 29, 2013 10:52:35 AM UTC+1, Ifor wrote:

That explains why I am getting more reviews the last few weeks.  I had seen the increase in activity but was not aware of the cause.  Personally it's not having a detrimental affect on my numbers more the opposite in fact as my average is slowly going up.

Hi,

My app rating is being hijacked by competitors and I don't know what to do :(

I've tried to contact Google but there's no category for that and they don't answer from the other category contact :(

My app is 4.9 rating since a very very very long time and all very very few bad rating always had comments.

Since 14 days I start to have lot's of 1 or 2 stars rating without any comments and without having released a new version or the app having problems.

There's still the same amount of 4 / 5 star rating coming every day.

This graph for the 6 last months from Play Store console : http://postimg.org/image/i2bpm94vt/ shows the problem clearly and proves without a doubt the hijacking action :(

What are the possible actions against that ?

This is a shame that years of work can be attacked so easily :(

How to contact some Google representative to have this investigated ?

Regards,

Tolriq

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