[android-developers] Re: Refund

My apps are paid apps and I don't use in-app purchasing at all.  I don't think there is a way to disable an app if I refund a customers money.  At least the way things are set up now.  Am I wrong about this?  Is there a better way?

Thanks,

Stephen  

On Sunday, February 17, 2013 1:19:49 PM UTC-8, John Coryat wrote:

Wow! That's crazy!

We use in-app billing unmanaged items and handle it ourselves. When a user gets a refund, our server is notified of the transaction by Google Play and automatically shuts down the premium version for the user. As my 4 year old daughter would say "Easy peasy."

-John Coryat

On Sunday, February 17, 2013 1:13:32 PM UTC-6, Stephen Lebed wrote:

As far as I know, there isn't a way remove an app after you issue a refund.  I wish there was.  It would be great to go into my dev account, find the user I'm refunding the money to, and click a deactivate button or something.

For now, I try to discourage refunds by trying to work with the user to address their problem.  If I can't then I will refund their money, but there isn't a way for me to have the app not run on their account.  It basically the honor system.  You hope they will not use the program after they've gotten their money back.

Best,

Stephen

On Sunday, February 17, 2013 8:57:37 AM UTC-8, Patrick wrote:

Hello,
If I refund an app, will it be uninstalled from the customer's device?
Or will it continue to work and to be updated with new releases?
Thanks,
Patrick

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